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Shipping & Returns

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COVID-19 Status

Shipping

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We offer free standard shipping on all orders over $100 orders below this value are charged at a flat rate of $8. Express shipping is available at a flat rate of $14.95. Your products are shipped from NSW and our standard shipping option delivers in 2-6 business days for most Metro and inner-regional postcodes. In busy trading periods, orders may take longer due to high volumes. 

Orders placed before noon AEST on business days will normally be packed and dispatched on the same day. In busy trading periods, orders may take longer due to high volumes. Once dispatched with Australia Post, expected delivery times for each region are as follows:

 

Please visit the Australia Post website for more information: Australia Post COVID-19 Impacts

Standard Shipping
1-3 business days NSW
2-6 business days Victoria, ACT, SA & QLD metro and most regional areas*
3-10 business days WA, NT, Tasmania*

Free Express Shipping in Australia for Order above 100$ 

Free Shipping Worldwide for Order above 150$

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RETURNS AND REFUND POLICY

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Momna  is confident that you will be happy with your purchase. If for any reason this is not the case, we offer returns within 30 days of the order date. The customer is responsible for all associated costs of returning the items to us. Momna will not take responsibility for returned items not received if registered post is not used.

 

Momna reserves the right to refuse the return if these conditions are not adhered to.

Momna does not exchange or replace products broken or damaged through mistreatment or neglect.

HOW CAN I REQUEST A RETURN OR REFUND?

Please contact our online customer support team here and we will be more than happy to initiate a return for you, just include the following details:

Order Number Details of the item you wish to return Reason for return

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